Not right for you? Email us within 60 days and we’ll make it right:
Simple, no-hassle process — just get in touch
Items are inspected on return to confirm condition
Personal customer service representative to guide you the whole way through
Approved refunds go back to your original payment method.
Do I need a reason to return it?
No. You don’t have to explain yourself, fill in a form, or convince anyone. If it isn’t for you, say so and we’ll refund you. Simply contact us with your order number.
What if it arrives damaged or something’s missing?
Send us a photo and we’ll sort a replacement. You won’t need to post the damaged one back first, and you won’t pay anything.
Can I change or cancel my order?
Please double check your cart before checkout — once an order is placed, fulfilment is automatic and cannot be cancelled. Not happy with your order? Our money-back guarantee has got you covered with a refund or exchange.
Is checkout secure?
Checkout runs on Shopify, so your card details go straight to them and never touch us. We can’t see them and we don’t store them.
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